Warranty

All-Inclusive Transferable Lifetime Warranty

Subject to the limitations and exclusions listed on this page, the Manufacturer warrants to the original purchaser/property owner (“Owner”) and, if any, Owner’s immediate transferee, excluding all other subsequent transferees, that any basic window manufactured by the Company is free from defects in material and workmanship for as long as the Owner or Owner’s immediate transferee resides in the home in which the windows are installed.

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Vinyl Parts Warranty

That under normal use, the vinyl components of the window will not blister, peel, rot, or corrode.

Mechanical Parts Warranty

That all mechanical parts (locks, vent locks, balances) are warranted to be free from manufactured defects in material and workmanship. Replacement parts will be supplied at no charge.

Insulated Glass Warranty

The sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the Manufacturer will provide the Owner with a replacement insulated glass unit at no extra charge. Exclusions listed below apply.

Glass Breakage Warranty

The Manufacturer will provide the Owner with a replacement insulated glass unit in the event of accidental glass breakage. Exclusions listed below apply.

Labor Warranty

That all labor necessary to correct any item covered by this warranty will be provided at no extra charge by the Company.

Transferable Warranty

This warranty may be transferred to the original Owner’s immediate transferee. See warranty for instructions.

General Limitations and Exclusions

  1. Acts of God (hurricanes, tornadoes, flood, etc), acts of war, riots, fire, stress resulting from localized heat, modifications, and vandalism are not covered by this warranty.
  2. Color variance may occur between replacement parts and weathered original material.
  3. Labor warranty does not transfer to Owner’s immediate transferee.
  4. This warranty is exclusively for windows installed by the Company. Any additional products, such as doors, installed by the Company, in conjunction with the window contract / installation will carry the warranty provided by the manufacturer.
  5. The original purchaser or their transferee may be responsible for freight or postage charges at manufacturer’s discretion.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

All Inclusive Transferable Lifetime Warranty